Your account at 77bec Privacy Top Priority

1. Introduction

77bec is a trusted online gaming platform built with Bangladeshi players in mind. We believe privacy is a fundamental right, and we treat the protection of your information as our highest priority at every step.

In this privacy policy, we clearly set out what data is collected, why it is collected, how long it is retained, and how you can maintain control over your information. Our goal is complete transparency.

Your data is never sold to third parties at 77bec. We use information solely to improve the platform and enhance your experience.

2. What Information We Collect

When you register and use 77bec, we collect the following types of information:

3. How Information Is Collected

77bec collects your information in the following ways:

• Directly from you: Completing the registration form, submitting KYC verification documents, and contacting support.
• Automatically: Collected automatically via cookies, log files, and tracking technologies during platform use.
• From payment providers: Transaction confirmation details via Mobile Banking, Nagad, and Rocket.
• From third-party verification services: Authorized service providers for identity verification.

4. Purpose of Data Use

77bec uses your information only for legitimate and specific purposes:

• Account creation, management, and verification.
• Processing financial transactions, including deposits and withdrawals.
• Providing customer service and support.
• Ensuring platform security and preventing fraud.
• Implementing and monitoring responsible gaming policies.
• Fulfilling legal and regulatory obligations.
• Delivering a personalized experience based on your preferences.
• Sending notifications about promotional offers and bonuses (with your consent).

5. Data Sharing Policy

77bec does not share your personal information with third parties, except in the following limited circumstances:

• Payment Providers: Limited data is shared with Mobile Banking, Nagad, and Rocket to process transactions.
• Game Providers: Game-related data may be shared with game software providers.
• Legal Authorities: Information may be disclosed upon lawful request from courts, regulatory bodies, or law enforcement agencies.
• Technical Partners: Vetted service providers operating the platform — all bound by confidentiality agreements.

In each of the above cases, only the minimum necessary information is shared. All partners are required to comply with our privacy standards.

6. Data Security Measures

77bec protects your data using industry-leading security technology. Our entire security infrastructure is designed to keep your information safe.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Data is regularly backed up to secure servers.
• Access Controls: Only authorized personnel may access specific data.

7. Cookie Policy

77bec uses cookies to enhance user experience and ensure the platform runs properly.

• Essential Cookies: Required to maintain login sessions and run the platform's core functions.
• Performance Cookies: Used to measure the speed and performance of the platform.
• Functional Cookies: Remembers your preferences such as language selection.
• Analytics Cookies: For statistical analysis of platform usage.

You can disable cookies through your browser settings, though doing so may limit certain features of the platform.

8. Your Rights

You have full control over your data at 77bec. You may exercise the following rights:

9. Data Retention Period

77bec does not retain your data longer than necessary. Retention periods are determined by the type of information:

• Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
• Financial Transaction Records: Up to 7 years from the last transaction.
• Communication Logs: Support conversations are retained for up to 2 years.
• Technical Logs: Up to 12 months.
• KYC Documents: Up to 5 years after account closure.

10. Minor's Information

77bec strictly does not collect or store information from anyone under the age of 18. This platform is completely off-limits to minors.

• Age verification is active during the registration process.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.
• Parents or guardians may raise concerns regarding their child's account.

11. Policy Changes

77bec reserves the right to update this privacy policy as needed. For significant changes:

• A notification will be sent to your registered email.
• A clear notice will be displayed on the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.

12. Contact

If you have any questions, concerns, or complaints regarding our Privacy Policy, please don't hesitate to get in touch. Our data protection team is always ready to help.

• Email: [email protected]
• Support: Live chat is available 24 hours a day, 7 days a week.
• Response Time: Typically within 24–48 hours.